For the purpose of applicable data protection laws, the data controller is Ebda LLC of PO Box 40444, Thummamah Road, Al Monesiyah, Riyadh, Kingdome of Saudi Arabia. Hereinafter referred to as “Ebda”.
We may collect information about you from different sources as detailed below.Information you give us
You may also choose to provide information in relation to your experience with an Ebda project, facility, program. You may also give us information about yourself when you respond to a communication from us or by filling in forms (both online and offline), over the telephone and through written correspondence with us.
The information you give us may include your name, postal address, email address, date of birth, payment card information, landline and/or mobile telephone number, preferences (e.g. room type), general feedback on your stay, dietary requirements, allergies, as well as other personal information.Information we collect about you
We may collect information about your use of our facilities and services, your preferences in this regard, and details of purchases and bookings you make with us.
We may receive information about you from other websites operated by Ebda or Ebda partners or from the other services that we provide. We also work closely with third parties such as airlines, travel agents, tour operators and third-party agents and may receive information about you from them. We may also collect information about you from publicly available sources, including publicly available content on social media.Cookies
You can read more about cookies and how to recognise them at www.aboutcookies.org
Cookies perform many functions, such as allowing you to navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that advertising that you see online is more relevant to you and your interests.
Your use of our website indicates your consent to the cookies described in this policy.
In certain circumstances, we may be required to disclose or share your personal information to comply with a legal or regulatory obligation (for example, we may be required to disclose personal information to the police, or to judicial or administrative authorities).
We may also disclose your personal information to third parties to enforce our terms and conditions or other agreements, or to protect the rights, property or safety of the Ebda or the public.
All information you provide to us via our website is stored on our secure servers. Any payment transactions carried out via our website will be encrypted using Transport Layer Security (TLS) technology.
Ebda has taken steps to safeguard the integrity of its communications and computing infrastructure, including by implementing authentication, monitoring, auditing, and encryption technology. Security measures have been integrated into the design, implementation, and day-to-day operations of this website as part of our continuing commitment to the security of electronic content and the electronic transmission of information. Despite our best efforts unfortunately the transmission of information via the internet is not completely secure. Although we have strict procedures and security measures in place, we cannot guarantee the security of your data transmitted to our site.Third party websites and apps
You have the following rights with respect to the personal information that we hold about you.Your right to access the information we hold about you
You can request access to the information we hold about you by contacting us using the contact details set out below. Our file of your information will usually be made available to you within 30 days, although occasionally we may not be able to give you access to the personal information we hold about you (for example, we may not be able to give you access if it would unreasonably affect someone else's privacy or if giving you access poses a serious threat to someone's life, health or safety). Please note that we may apply an administrative charge for providing access to your information in certain circumstances. Any such charge will be reasonable, and we will advise you of the charge and obtain your consent before providing you with access to your personal information. Please note that if you request a copy of your data using electronic means (such as email), then we will provide a copy of your information in electronic form unless you ask us to do otherwise.Your right to have your information corrected or deleted
If you have an account with us, you can sign into that account to update your personal information. If you have problems updating the information on your account or if you would like us to delete your information, please email your request to the address set out below and we will action it as soon as possible.Your right to object to us processing your personal information
You have the right to object to us processing your personal information, even where that processing is necessary for our legitimate interests (for example, where the processing is necessary for the legitimate commercial objectives we pursue during the course of our business), including the profiling we undertake to send you personalised offers, product recommendations and similar content. You also have the right to object to any results of a processing activity that prejudice your rights and that are conducted exclusively through automated systems.
You also have the right to ask us to stop processing your personal information for direct marketing purposes, including any profiling we undertake for the purposes of direct marketing. We will in any case only send you marketing communications if you have previously agreed to this, but if you change your mind you can easily unsubscribe from our marketing communications at any time by following the instructions included in these marketing communications.
Please note that, if you have consented to receive offers from our partners, our partners are responsible for taking account of your rights, including your right to unsubscribe from receiving offers from them.Your right to have your personal information transmitted to another organisation
Where we hold personal information about you with your consent or for the performance of a contract with you, you also have the right to ask us to provide you with the personal information we hold about you in a structured, commonly used and machine-readable format and, where technically feasible, to transmit that personal information to another organisation.Making a complaint
You have the right to lodge a complaint with a local data protection authority if you believe that we have not complied with applicable data protection laws.
The local data protection authority will differ depending on the country you are in.Contacting us
If you want to exercise any of the rights set out above, have any questions or concerns about how we treat your personal information, you wish to ask us to stop processing your personal information, or you would like to request a copy of the personal information we hold about you, please contact us at email@example.comHow long do we keep your personal information?
Your personal information is stored by us and/or our Service Providers, strictly to the extent necessary for the performance of our obligations and strictly for the time necessary to achieve the purposes for which the information is collected, in accordance with applicable data protection laws. When we no longer need to use your information, we will remove it from our systems and records and/or take steps to properly anonymise it so that you can no longer be identified from it (unless we need to keep your information to comply with legal or regulatory obligations to which we are subject).Children